Customer Service > Artwork Specifications

Acceptable Programs and Files:
Adobe Illustrator 11.0 (vector)
Best for spot color logos & text on wearables, mousepads, and pins. Is best accepted as an .ai or .eps extension with the fonts converted to outlines or included on the disk/ e-mail/ etc. If images are placed in the file, the originals must be included. (note: photoshop images placed in illustrator do not make them automatic spot color images)

Freehand 9.0 and Coreldraw 11.0 (vector)
Best for spot color logos & text on wearables, mousepads, and pins. is best accepted with program extensions .or .cdr, with fonts converted to curves or included, but the more gradients, the more art time will be involved. If images are placed in the file, the originals must be included.

Photoshop 7.0 (raster, NOT good for spot color)
Best for Photos, etc. printed with HiRes AccuColor, Four Color Process, Photo Transfers, or Digital Imaging is best accepted as an .eps, .psd, or .tif extension at full size and 300 dpi (min 200 dpi) - any lower will

produce jagged edges. If there are halftones in the image, bitmaps are not acceptable. The extensions .jpg and .gif are acceptable but will require massive cleanup 98% of the time. Spot color is best done in “channels”

Submission Method
It is best to send your artwork via e-mail. If your file exceeds 6 megabytes, please contact customer service at (91) 93-1221-5445 and ask for help in logging into our FTP so you can transfer your artwork files faster and easier. It is best sent your artwork as an .ai, .eps, .psd, .tif, .jpg, .gif, .ppt, .doc, .pdf, .cdr, or .zip. Important: fonts sent from an IBM will not work on Mac. We also accept IBM zipped (without the self-extracting program) and Mac stuffed files.

ACCEPTABLE but NOT Recommended Programs and Files:
• .jpeg and .gif- low resolution and is only good for viewing art. Most cases will require art re-creation.
• .txt and .doc- an extension from microsoft word that cannot be opened. Not a graphics program.
• Powerpoint and AutoCAD- there is no way to export the file to something we can use.
• Pagemaker- a program that is virtually incompatible with what we use so is considered unacceptable